Many participants talked at length about the importance to them of their formal and informal voluntary work. There was a huge range of involvement – from service to organisations through to involvement in various charities, churches and community groups, to one-to-one assistance.
“Everybody should give the community something back.” – (Brian X)
“Just get in there and join in, don’t hide yourself in a little burrow. That’s how I would say is the best way to get on with age.” – (Denis)
“We’re not a burden on society; we’ve got something to contribute.” – (Barrie)
Of the 56 people we spoke to, 36 talked at length about the importance to them of their formal and informal voluntary work. There was a huge range of involvement – from service clubs to organisations such as University of the Third Age (U3A) and Council on the Aging (COTA), through to involvement in various charities, churches, schools, boards, committees and local community groups, to one-to-one assistance with activities like transport, gardening, home maintenance, tuition, providing lodging and caring.
Edith began volunteering to help her children and has continued to spend time helping people.
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So can you tell me a little bit about why you volunteer, and why you’ve continued to do that?
When I originally started, I was a single parent and I couldn’t afford for my children to go on holidays. So I volunteered with the YMCA, to do their camps on Rottnest which were held at Christmas time so that my children could go over there so that they could have a holiday, and then I got asked by others, the Police & Citizens Youth Club, I think they were called. The man that ran that, he rang me and asked me if I could come and help him cook on his camps, which I did, and then they asked me to do some other volunteering work which I did, and then I just continued doing volunteer work. Then I sort of was going to give it up when my children were grownup, but then I found I had nothing to do, so I just went and found some more volunteer work, and now I’m with COTA, which I’ve been here for approximately eight years.
So what do you get out of volunteering?
I suppose I just like helping people as well, now that it’s past being for my children, so I’ve just always helped people, I think, because even on the buses, people will say, people who come here, the tourists who come to Perth, someone will say, do you know where such-and-such is? And the bus driver says, oh no, the bus doesn’t go there, and I’ll say, yes it does, and I’ll show you where it is, so I’ve just seemed to have spent my life helping other people.
Marie volunteers in things that interest her and thinks this brings health benefits.
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Yes, I don’t do as much now as I used to, but I do volunteer, yes. Many years ago I read a book which was written by an American man – I can’t remember his name now – but it was quite a well-known book. I think, I’m not sure, but the title was something like Volunteering is a Health Benefit. And I believe it is a health benefit.
In what ways?
Well, you’re out there doing something. I’m not now speaking in terms of being totally altruistic. I’m talking about being out and engaging with the community, and obviously if you volunteer you choose something that interests you. You don’t go – I wouldn’t think of going to something that I hated to volunteer, because I wouldn’t give it my best. I go to things that I enjoy doing, and also, it can widen one’s abilities and one’s scope, because often one can volunteer at something that you might have years ago been hesitant to apply for a job at, and then you find you do it very well.
So it creates more opportunities.
Yes. I think that can be said of volunteering at any age. I have met younger people who have used it as a means of getting experience for jobs, and quite successfully.
A recently widowed woman who lives in the country looks forward to
Colleen’s daily telephone call.
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How has that neighbourliness in the community been important for people who are 65 and over in your community?
It’s very important. Communications and networking, you can’t put a value on it, can’t put a value on it.
Can you give some examples of how that works here, and what kind of support people provide each other?
Well, I know a lady who lost her husband a few years ago out in the country, further out, and I ring her nearly every day and have a bit of a chinwag, ask her how she’s going and I said, “does anybody ring you up?”, “No, you’re the only who rings me up”. She said, “I look forward to it every day”. And it’s just like people, it’s common knowledge, no secret that people who get Meals on Wheels, they just look forward to seeing someone every day if they’re shut in, the shut-ins, as we call them. So that’s very, very important.
Voluntary work was most often part-time but sometimes undertaken on a full-time basis. Some people viewed it as quite different from paid employment while others said that there was very little difference apart from not being paid. Some people’s paid employment led naturally into their voluntary work and vice versa, while others took on new directions (see Retirement).
Marlene says that paid and voluntary work are basically the same but she thinks that voluntary work changes lives and is the greatest thing a person can do.
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Volunteering. You’re still working and you’re also volunteering. How are they different?
Well, not really. I see them basically the same. I know one day I did say to somebody, “Why would I give up work when people still ask me to go and do talks? Why shouldn’t I be paid for doing them than not be paid for doing them?” I didn’t really mean it that way but it did come out that way. My volunteering for Legacy that I’ve been doing for 25, 30 years now and for [the Buddhist] Temple now for the last ten years – love them. Love them. I enjoy what Legacy gives me. I’d been to Gallipoli five years ago, four years ago. I enjoy the military attachment that I get with Legacy because I was only nine when my dad died so I don’t remember a great deal but I remember some.
Volunteering. Volunteering is the greatest thing that a person can do. It’s been proved as well in a lot of research, especially in the older people, how volunteering makes their lives, changes their lives. I think that we should. There’s a saying: “Get out from under. Don’t let the world become a heavier weight on your shoulders.”
Chris’ paid employment and voluntary role overlap. He is still passionate about his work but more relaxed than previously.
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In the job I’m in now, if I were younger, I think I would be really concerned about things that didn’t work out, I would really stew about it and be really upset. For instance I’ve applied for a couple of grants since I’ve been in this job that I didn’t get and at one stage I would’ve taken that as a reflection on me kind of “I’m not worth it,” or I did something wrong in not getting the grant. Now I just think “Well it happened. I’ll apply for another one.” That’s the fire in the belly, you don’t lose total concern about things but you lose that really taking it on board as a reflection of a weakness in you, you just think “Well that happened, I’ll do something else and it doesn’t really matter.”
So it’s not losing a passion for life or other things that you really–?
It’s not losing a passion, what I think you lose is a passion for certain things, when you’re on your upward trajectory in your career that is really important, and so you really do have a passion for that. For instance in HR, human resources, I was really passionate about that, really passionate and put a lot into it which I guess is reflective of the fact that I got onto the board and was seen to be quite a leading figure in that field. But, you kind of lose the passion for the career things but you still have a passion for other things like your family. So it’s not losing a passion for life, it’s losing a passion for certain aspects of it. I guess most of which are bound up with your career, that’s what you lose your passion for. In the end I walked away from my last job before I started my own consultancy and I was quite happy to walk away from it even though I’d put a lot into it and I thought was quite successful at it, it didn’t worry me to walk away. I’ve built up a consultancy, happy to walk away from that now which I will when I leave [my current] job I’ll wind the consultancy down. So I guess it’s career type things you lose the passion for and you become happier with more gentle things in life, things that are not such big things.
Marie sees a difference in how people are treated in the paid employment and voluntary sectors. She has never been treated badly as a volunteer and finds it rewarding.
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I suppose, working – I mostly worked in the public sector and it was a sort of a lower management situation, and I was accustomed to knowing, because I was in the hospitality business, I was accustomed to knowing that the clients were indispensable. The staff were not. So you needed to get that mindset that worked for you, for me as well as for the people I was dealing with, that I dealt with them in such a way that they got what they were paying for. I was very conscious of people who I came in contact with in the hospitality business, had a right to expect to get what they paid for and I had a right to expect respect. But volunteering, yes, it was different and it was also my choice of volunteering was also people orientated, but in a different way. When we volunteer we volunteer with not-for-profit organisations. We don’t come in contact with the organisations that are profit making, because volunteers don’t do that. So I encountered a different setup, which I found very enjoyable and very pleasing. I can’t say I’ve ever had an unpleasant incident in volunteering. I might have some situations where I wasn’t particularly engrossed in what I was doing, but that was me. I’ve never been treated badly as a volunteer.
It’s very rewarding, yeah. Definitely. And it’s a level playing field. There’s no competition involved, because you’re all volunteers. And you get to meet a very wide cross section of society.
People talked about voluntary work being more relaxed, flexible and less pressured than formal paid employment (see above with Chris and Marie). They had time to do the things they wanted to do at a pace that suited them. Some got pleasure from meeting and being involved with other people while others found giving and using their skills for the benefit of others rewarding and satisfying.
Helen B uses her skills in her voluntary work to keep everybody happy but she paces herself.
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So what it is about being involved in this work that’s important to you now?
I suppose satisfaction. I suppose it takes certain skills. You know, you’ve got to deal with people and some people can be very, very difficult and, you know, and very selfish and self-centred and the whole thing is supposed to revolve around them. So it’s a case of handling people and keeping everybody happy.
What would life be like, Helen, if you didn’t become involved in these things?
I think it’d be very dull doing nothing. I mean, where I used to spend a lot more time throughout the year, I’ve cut that back. I mean, as I’ve got older, I used to be – well, you know, I’d go like a bull at a gate at things. I mean I don’t have the desire to go at a hundred miles an hour now. I work on the theory that, you know, things wait for you and they’ll still be there. I just don’t have the desire to go as fast and perhaps pack as much into a day as I used to but I still get a fair amount done, if I want to.
Lyn struggled to let go of her paid employment because she felt she was not contributing or being fulfilled but voluntary work helped with that and was more relaxing.
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Robin: You did go back and do voluntary work for quite a while.
Lyn: That helped. That actually really helped to let go and not feel, you know, because you do feel that you’re not contributing, that you’re not getting any fulfilment. Something that, for example, I’ve been teaching for about 40 years and suddenly they don’t want you anymore sort of, or you can’t do it anymore. It’s scary, but doing volunteer work and just helping out all over in education helped me to let go.
So you volunteered based on your skills?
Lyn: Yes. Yes. It took me about a year before, because I still had a lot of contact with teachers who needed help, and I actually went into the school and helped out for a year with students who were preparing for exams. It was unpaid but it was really appreciated and it did me the world of good as far as recovering from any illness. My self-esteem was great, yeah.
So how is the volunteering different from work? Is it more or less rewarding?
Lyn: It was very rewarding. I’ve never been, while I was teaching I never saw, well we never saw the money, and Robin always handled the money, so earning the money didn’t make any difference to me, but just going in and working with the kids and just feeling great.
Robin: No pressure I think, you know.
Lyn: And no pressure too.
Robin: As a teacher you’ve got tight deadlines all the time to meet, but as a voluntary helper you have no deadlines. Just go in, do what they ask you to do and much more relaxed. Helped you overcome a lot of your stroke issues, especially the verbal issues and stuff like that.
Some people said that their voluntary work was what kept them “alive” and “going” and that they would continue with it as long as they were able (see Retirement). Marie talked about the importance of maintaining balance in her life.
Marie ensures she has a balance of community, family, social and learning activities in her life.
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I look at the balanced life and a few years ago, quite a few years ago now, I used to have this little discussion group that I ran at a learning centre, like a pie with sections for community, social, family, health, life-long learning, you know, people could put into the slices of pie whatever was important to them, and that’s what I do. I make sure that my life is balanced. I like being in the community, I like knowing what’s going on, I like doing volunteering, so I’m very much involved in the community. I love my family. I like spending time with them, but I’m also very conscious that they have their own lives as well. I do things, like last week, we were out for dinner because it was my granddaughter’s birthday. That sort of thing.
Guymun keeps working because it keeps her healthy and active. She says she would slow down too much if she retired.
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What about your work, your role as the strong woman worker at the health centre? Do you plan to retire?
Guymun: Bayngu [nothing]
Why do you? Because most people would give up working and they would slow down? Why do you keep working?
Guymun: I keep working! Healthy, sit with the no working, I collapse! True!
Translator: If I don’t work, like if I retire, I get easy.
Guymun: I drop.